Panama Hanks just moved to the area.
"Less than a month ago, October 12-13, was the weekend we moved in," Hanks said.
But before she could even settle in, her neighborhood in Southeast Austin was hit with a devastating flood.
"I see this on the news all the time, but never expected to be in the middle of it,” she said. “And now that I am, it's like, ‘Oh my god, I really understand.’"
Artist Carolyn Hope had just arrived in Austin, too, to start a new life. She was camping in the park when the storms hit.
"And the next thing I knew it started to rain and then it started to pour and then it started flooding and stuff," Hope said.
Now they both need help -- like hundreds of others displaced by the Halloween flood.
"We want to shelter them, we want to feed them. We want to make sure they have clean clothes and we want to make sure we're giving them also emotional support," said Lisa Bogee of the American Red Cross.
For some, the task of clean up will be overwhelming. Carl Smart of the city of Austin Code Compliance was out checking homes for safety.
"There's a lot of damage to a number of homes,” Smart said. “There's some devastation in some of these neighborhoods."
Response volunteers say now that the immediate crisis has passed, many victims will need the counseling they offer.
"From shock and disbelief and dismay and distraught, and some of them are like, ‘You know, this happens and I'm really happy that the Red Cross is here,’” Bogee said.
Hanks, though, remains upbeat.
"Yeah, I'm in a pretty good mood. There's been a lot of really good people pulling together and helping everybody in the community," she said. "We got out and it's alive and safe so that's really all that should matter to anybody."
The American Red Cross has all the food and clothing donations it needs. They say cash donations will provide the most help for recovery efforts now.
You can designate your donation to the Austin flood victims at redcross.org.
Check out artist and Austin newcomer Carolyn Hope's paintings at carolynhope.com.